45 Year of Experiences

Terms And Conditions

Welcome! You have entered the website owned and operated by Poh Tak Furniture Mall identified by the URL https://finotti.com.my/ (the “Site”), but before proceeding further please read carefully the following Terms and Conditions of Use which will govern your use of the Site (”Terms and Conditions” which expression shall include any modification that may from time to time be made thereto by Poh Tak Furniture Mall). By using the Site or by placing an order through the Site you agree to and accept all these Terms and Conditions and therefore have entered into an agreement with Poh Tak Furniture Mall governing your use of the Site. [read more]In addition, when you use any current or future Poh Tak Furniture Mall service(s), you also will be subject to the guidelines and conditions applicable to such service or business.[/read]

Use of Site Access

Poh Tak Furniture Mall grants you a limited non-exclusive license to access and make personal and non-commercial home use of this Site. As such, you cannot download the Site (other than page caching) or modify the Site or its contents or any portion of the Site or any of its contents, except with the prior written consent of Poh Tak Furniture Mall. This license does not include any resale or commercial use of this Site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this Site or its contents; any downloading or copying of account information for the benefit of another merchant and/or user; or any use of data mining, robots, or similar data gathering and extracting tools.

This Site or any portion of this Site may NOT be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without prior express written consent of Poh Tak Furniture Mall. You may not frame or utilise framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Poh Tak Furniture Mall and the Site without Poh Tak Furniture Mall prior express written consent. You may not use meta tags or any other “hidden text” utilising Poh Tak Furniture Mall and the Site’s name or trademarks without the prior written consent of Poh Tak Furniture Mall.

Any unauthorised use automatically terminates the permission or license granted by Poh Tak Furniture Mall. You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the homepage of the Site so long as the link does not in any manner whatsoever or howsoever portray or depict the Site, or its products or services in false, misleading, derogatory, obscene or otherwise offensive light or manner. You may not use any Poh Tak Furniture Mall logo, the Site logo or other proprietary graphic or trade mark as part of the link without Poh Tak Furniture Mall prior express written consent.

Your Particulars

When you register with Poh Tak Furniture Mall, you agree to (i) provide true, accurate, current and complete information about yourself as prompted by the Order form (the “Order Data”) and to (ii) maintain and promptly update the Order Data to keep it true, accurate, current and complete. You are responsible for maintaining the confidentiality of your Order Data or passwords and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your particulars. Poh Tak Furniture Mall cannot and will not be liable for any loss or damage arising from your failure to comply with this Terms and Conditions.

If you are under 18 years of age, you can use the Site only with involvement of a parent or guardian. Poh Tak Furniture Mall reserves the right to refuse service, remove or edit content, or cancel orders at its sole discretion.When you register with Poh Tak Furniture Mall, you agree to (i) provide true, accurate, current and complete information about yourself as prompted by the Order form (the “Order Data”) and to (ii) maintain and promptly update the Order Data to keep it true, accurate, current and complete.

You are responsible for maintaining the confidentiality of your Order Data or passwords and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your particulars. Poh Tak Furniture Mall cannot and will not be liable for any loss or damage arising from your failure to comply with this Terms and Conditions. If you are under 18 years of age, you can use the Site only with involvement of a parent or guardian. Poh Tak Furniture Mall reserves the right to refuse service, remove or edit content, or cancel orders at its sole discretion.

Risk of Loss

All items purchased from the Site are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Termination

You agree that Poh Tak Furniture Mall, at its sole and absolute discretion, may terminate your use of the Site for any reason, including, without limitation, lack of use or if Poh Tak Furniture Mall believes that you have breached or acted inconsistently with or in disregard of the letter or spirit of the Terms and Conditions. Poh Tak Furniture Mall may also at its sole and absolute discretion and at any time, with or without notice, discontinue providing its services or any part thereof.

You agree that any termination of your access to the Site under any provision of this Terms and Conditions may be effected without prior notice, and acknowledge and agree that Poh Tak Furniture Mall immediately bar any further access to the Site. On the happening of any of the afore-going, you agree that Poh Tak Furniture Mall shall not in any manner whatsoever or howsoever, be liable to you or any third party for any termination of your access to the Site.

Indemnity

You hereby agree to indemnify and forever save Poh Tak Furniture Mall, its affiliates, directors, officers, employees, owners, agents, information providers, licensors and licensees harmless, from and against any and all losses, claims, demands, damages, liabilities and/or costs and expenses, including legal costs, on a full indemnity basis, which may arise from your use of the Site, including, but not limited to, any breach of any of the Terms and Conditions, or your violation of any rights of another. You shall use your best efforts to cooperate with us in the defence of any claim. We reserve the right (but have no obligation), at our own expense, to assume the exclusive defence and control of any matter subject always to full indemnification by you.

You hereby acknowledge and agree that any breach of the Terms and Conditions will result in irreparable harm and/or losses to Poh Tak Furniture Mall for which monetary damages would or may not be an adequate remedy and, therefore, in addition to its rights and remedies otherwise available at law, Poh Tak Furniture Mall will be entitled to equitable relief, including both a preliminary or interlocutory and permanent injunction, if such a breach occurs. You irrevocably waive any requirement for the posting of a bond or other security if Poh Tak Furniture Mall seeks such an injunction.

Disclaimer of Warranties and Limitation of Liability

This site is provided by Poh Tak Furniture Mall on an “as is” and “purchase now” basis. Poh Tak Furniture Mall makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials or products included on this site. You expressly acknowledge and agree that your use of this site is at your sole risk. Poh Tak Furniture Mall disclaims all express or implied representations, warranties and conditions of any kind, including, but not limited to, implied warranty or condition of merchantability and/or fitness for a particular purpose or non-infringement.

Poh Tak Furniture Mall makes no representations, warranties, conditions or guarantees that this site or the functions contained in the materials on the site will meet your requirements; will be uninterrupted, timely, secure or error-free or that defects will be corrected. Poh Tak Furniture Mall does not warrant that this site, its servers, or e-mail sent from Poh Tak Furniture Mall are free of viruses or other harmful components or that the quality of any products, services, information, or other material purchased or obtained by you through the site will meet your expectations.

All such warranties, representations, conditions, undertakings and terms are hereby excluded. Poh Tak Furniture Mall will not be liable for any special, direct, indirect, incidental, punitive, and consequential damages or any damages whatsoever, including, but not limited to, damages for loss of profits, goodwill or savings, business interruption, loss of information, whether in contract, negligence, tort or otherwise or any other damages resulting from any of the following (I) The use or the inability to use the site, (II) Any defect in goods, samples, data, information or services purchased or obtained from a user or a third party service provider through the site, (III) Unauthorised access by third parties to your data or private information, (IV) Statements or conduct of any user of the site, or (V) Any matters relating to services acquired through the site however arising, including negligence.

Any material downloaded or otherwise obtained through the site is done at your sole discretion and risk and you are solely responsible for any damage to your computer system or loss or corruption of data that results or may result from the download of any such material, including any damages resulting from computer viruses. No advice or information, whether oral or written, obtained by you from Poh Tak Furniture Mall or through or from the site shall create any warranty or condition not expressly stated herein.

Under no circumstances shall Poh Tak Furniture Mall be held liable for a delay or failure or disruption of the content or services delivered though the site resulting directly or indirectly from acts of nature, forces or causes beyond its reasonable control, including without limitation, internet failures, computer, telecommunications or any other equipment failures electrical power failures, strikes, labour disputes, riots, insurrections, civil disturbances, shortages of labour or materials, fires, flood, storms, explosions, acts of god, acts of terrorists, war, government actions, orders of domestic or foreign courts or tribunals or non-performance of third parties.

Applicable Law

This Site is created, owned and controlled by Poh Tak Furniture Mall in Malaysia. The Terms and Conditions shall be governed and interpreted in accordance with the laws of Malaysia without giving effect to any principles of conflicts of laws. Those who choose to access the Site do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.

By visiting or using the Site or by placing an order through the Site you hereby irrevocably accept, agree and consent to the exclusive jurisdiction of the Courts in Malaysia in all disputes, controversies or differences of whatsoever nature which may arise, out of or in relation to the Terms and Conditions, or the breach hereof relating to the use of the Site.

Accuracy of Information

We attempt to be as accurate as possible when describing our products on the Site. However, to the extent permitted by applicable law, we do not warrant that the product descriptions or other content available on the Site is accurate, complete, reliable, current, or error-free.

Modification and Discontinuance

We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Site and the Terms and Conditions (or any part thereof) with or without notice to you. The amended and restated Terms and Conditions will be posted on the Site and shall be effective immediately upon posting. Posting by Poh Tak Furniture Mall of the amended and restated Terms and Conditions and your continued use of the Site shall be deemed to be acceptance of the amended terms. You agree that Poh Tak Furniture Mall shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Site.

Please also review our other policies posted on the Site. These policies also govern your visit to Poh Tak Furniture Mall website.

Waiver of Conditions of use

The failure of Poh Tak Furniture Mall in any one or more instances to insist upon performance of any of the terms or conditions contained herein, or to exercise any right or privilege hereunder, or the waiver by Poh Tak Furniture Mall of any breach by you, of these terms or conditions of sale, shall not be construed as thereafter waiving such terms and condition, rights of privileges, and the same shall continue and remain in force and effect as if no failure or waiver had occurred.

Intellectual Property Rights

Poh Tak Furniture Mall is the sole owner or lawful licensee of all the rights to the Site and all information, text, messages, illustrations, images, logos, designs, icons, photographs, programs, music, sound, video clips, directories, files, databases, listings or other materials available on or through the Site (collectively the “Content”). The Site and the Content embody trade secret and intellectual property rights protected under worldwide copyright and other laws. All title, ownership and intellectual property rights in the Site and the Content shall remain with Poh Tak Furniture Mall, its affiliates or licensors of the Content, as the case may be.

All rights not otherwise claimed under this Terms and Conditions or by Poh Tak Furniture Mall are hereby reserved. Poh Tak Furniture Mall and related icons and logos of Poh Tak Furniture Mall in various jurisdictions are protected under applicable copyright, trademark and other proprietary rights laws. The unauthorised copying, modification, use or publication of these marks is strictly prohibited.

Notices and Communications

When you visit the Site or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Severability

If any provision of the Terms and Conditions shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions.

Entire Agreement

The Terms and Conditions constitute the entire agreement between you and Poh Tak Furniture Mall and govern your use of the Site, superseding any prior agreements between you and Poh Tak Furniture Mall (including, but not limited to, any prior versions of the Terms and Conditions). You also may be subject to additional terms and conditions that may apply when you use other Poh Tak Furniture Mall services, third-party content or third-party software. Any assignment or transfer of either the Terms and Conditions or any right granted hereunder is strictly prohibited.

Heading

The headings of each of the Terms and Conditions are for convenience of reference only and shall not form part of the Terms and Conditions. Such heading shall be ignored in the interpretation or construction of any of the Terms and Conditions.

Return & Refund Policy

Order are made do not accept return and refund.

Delivery Information

Affordable and Safe Delivery Straight To Your Home!

  • indicates delivery by truck. This delivery method is used for larger items such as cabinets and sofas. Presently, the delivery truck is available only within Peninsular Malaysia and Singapore. To enquire about delivery outside of Peninsular Malaysia and Singapore, please email us at info@finotti.com for more information.
  • indicates delivery by courier. This delivery method is used for smaller items such as home accessories, kitchenware, and accent tables.
  • Delivery to East Malaysia only can be made by courier services for both items and items.
  • Standard delivery charges by truck will be capped at RM 250 for a single delivery
  • Delivery by truck is available for delivery on Monday-Saturday excluding public holiday. Delivery on Sunday and public holidays can be arranged by emailing us at info@finotti.com after completing your online transaction. There will be a surcharge for delivery on Sunday and public holiday.
  • Our delivery will normally take around 3-5 working days depends on stock availability. Our delivery team will contact you 2-3 working days prior to actual delivery date.
  • On-site assembly of items delivered by trucks is complimentary. Worry no more about assembling your furniture from scratch and let our dedicated and professional furniture delivery team help you at no additional cost. Please note that, at present, our team is unable to undertake installation works that require permanent fixing on your home’s physical structure such as wall drilling and installation of pendant lighting.

OUTSTATION DELIVERY

  • Minimum purchase amount is required to proceed with the order for outstation delivery.
  • The outstation promotional delivery fee is fixed at the above rate for a single delivery.
  • Outstation promotional delivery rate above excludes delivery to islands without linked bridge.
  • On-site assembly is complimentary.
  • For the promotional delivery rate above, delivery date is subjected to Poh Tak truck’s schedule. We will deliver within the stated time frame above. The delivery date will be determined by Poh Tak delivery team and we will inform customer at least 3-5 working days prior to actual delivery date.
  • Delivery time frame may extend if customer does not accept the first delivery truck schedule. Customer shall wait for the next truck schedule which may exceed the time frame provided above.
  • Any last minute delivery date/address change that is made 2 working days before the delivery date will be subjected to a fee. The fee will be as per the delivery fee of RM150 (zone A) or RM250 (zone B) regardless of the order purchase amount.
  • For customer who would like to pick the delivery date/special request, the delivery fee will be charged with a different rate as below. Below rates are for single drop only, additional charges apply for additional drops. Kindly email to info@finotti.com for the special delivery request.
Special Delivery
State Per Truck
Johor RM350
Melaka RM450
Seremban RM600
Kuala Lumpur RM900

Learn More About Our Delivery Charges By Courier

West Malaysia

First 5 Kg RM 15.00
Subsequent Kg RM 2 /Kg
  • Delivery charges by courier services will be calculated based on total weight
  • Delivery charges for courier items will be waived if bought together with items with truck delivery.

East Malaysia

items RM 15 /kg
items RM 300 /order
  • Delivery charges by courier services to East Malaysia will be calculated based on total weight of your order for items such as home decor and accessories and it will be capped at RM 300 for a single order.
  • Delivery charges by courier services to East Malaysia will be calculated per order for items such as furniture and large items.
  • Delivery charges for items will be waived if bought together with items.
  • Self-assembly for furniture items. No worries, all our items are easy assembly. Assembly instruction and tools are provided in the carton. Contact us if you have any questions.
  • Order will be processed and dispatched from Poh Tak warehouse around 14 working days and subject to item(s) availability.
  • Made to order item(s) and pre-order item(s) will have a longer dispatch time.
  • Our delivery team will provide you with a courier tracking number for tracking purposes after vessel departure.
  • Expected to receive around 4-8 weeks from the purchasing date for item(s) in stock. Made to order/pre-order item(s) will have a longer expected time to receive.

Learn More About Our Delivery Time

  • Items in stock: 3-5 working days for items and 3-5 working days for items.
  • Items that are out of stock: Please email or call us for assistance.
  • Made to order items: 4-6 weeks
  • Pre-order items: 8-12 weeks.
  • For more accurate delivery lead time on out-of-stock and pre-order items, kindly email us at info@finotti.com.

What Are Pre-Order Items?

At Poh Tak Furniture Mall, we aim to offer a wider range of furnishing styles and designs for you. To achieve this, certain items may only be produced specially according to order. Such items under the pre-order programme may be customised to your preference.

Fee On Last Minute Change Of Delivery Time /Delivery Address

  • Our delivery team will call to confirm your delivery date/address, once the date and address is mutually agreed, we will proceed to book a truck and arrange for delivery.
  • You can call to change the delivery date/address but we need an advance notice of at least 3 working days.
  • Any delivery date/delivery time/delivery address change that is made 2 working days before the delivery date will be subjected to a fee.
  • The fee will be as per the shipping charge made during the purchase of the order.

Disposal Charges

Item Disposal charge /piece
1 Seater Sofa RM 100
2 Seater Sofa RM 100
3 Seater Sofa RM 100
L-shape /Sectional Sofa RM 150 – 200
Sofa Bed RM 100
King Bed RM 150
Queen Bed RM 150
Single/Super Single Bed RM 150
Dining Table (Glass) RM 150
Dining Table (Wood) RM 100
Dining Chair RM 30
Wardrobe RM 150
Sideboard RM 150
  • The above rate for disposal charges is for item(s) that can be dismantled only (customer must confirm that the item(s) can be dismantled).
  • In the case that customer(s) is unsure whether the item(s) can be dismantled or not, please get advice from our delivery/retail team as the disposal charges might be different or additional charges might be incurred.
  • Customer(s) MUST inform our delivery team/retail team in advance if there are item(s) for disposal.
  • Disposal can only be done during the same Poh Tak delivery trip.
  • Disposal fee must be made to Poh Tak Furniture Mall at least 3 days before the delivery/disposal date.
  • Disposal fee is maxed RM350 at one time/address.
  • Relocation fee is RM150 within 50km.